Frequently Asked Questions
Everything you need to know to make your house a home.
What is the typical shipping time for furniture and decor?
Most decor items ship within 3-5 business days. Larger furniture pieces may take 7-14 business days to arrive via our specialized white-glove delivery partners.
Do you offer a return policy if the item doesn't fit my space?
Yes, we offer a 30-day return window for most items. Products must be in their original packaging and unassembled to qualify for a full refund.
Are your materials sustainably sourced?
At Loveable, we prioritize the planet. 80% of our wood products are FSC-certified, and we use recycled textiles in our rug and throw collections whenever possible.
How can I track my order once it has been placed?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your delivery's progress.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger furniture purchases.
Do you provide swatches for sofas and upholstered chairs?
Absolutely! You can order up to five fabric swatches for free to ensure the color and texture are perfect for your home before committing to a purchase.